Frequently asked questions

Kurro is currently under development and will open in summer 2026. At the moment, we are aiming for 1 August.

Check-in from 15:00

Check-out until 12:00

If possible, we will always try to find a solution — just let us know in advance.

You can choose a gift card in any amount that suits you, add a personal message, and complete the purchase quickly. An electronic gift card will reach the recipient (or you) within minutes.

Gift cards purchased before the hotel opening are valid for 2 years.
Gift cards purchased later are valid for 1 year from the date of purchase.

Booking, payment, and cancellation terms depend on the selected rate type and are specified separately for each rate. Please make sure to review the terms carefully when confirming your booking. Lower rates generally come with stricter cancellation policies.

Yes, hotel guests can use the spa areas according to their package.

Yes, the spa is also open to day visitors depending on availability. Please check with our reception before planning your visit.

Quiet areas in the spa are separate spaces designed for calm and silent relaxation.

We recommend booking in advance to ensure your preferred time.

In that case, we recommend booking the service “A treatment created personally for you” — this allows you to consult with a therapist and find the most suitable option on site.

Yes, children are welcome at Kurro Nature Spa together with their parents.
We offer room types suitable for families: Hellus (for families with a baby), Nest (with bunk beds), and Echo — a two-bedroom room.
The relaxation area includes a separate pool with a jacuzzi for younger children, as well as a pool area for more active play. Kurro also offers children’s playrooms and childcare services.

Yes, Kurro has children’s pools and playrooms.

Yes, WiFi is available throughout the hotel.

Yes, there are dedicated workspaces and quiet areas for focus.

Kurro is located in Alutaguse Parish, in Ida-Viru County. More precisely, we are in Uusküla — once known as Väike-Kurro.

Yes, outdoor parking is free for guests. There are also a limited number of spaces available in the garage.

Kurro is easily accessible from all parts of Estonia — by car or public transport. We have our own bus stop, “Kurro spa”, which connects us via Jõhvi. If needed, we can also assist with arranging transport.

Well-behaved pets are welcome at Kurro, but we kindly ask you to inform us in advance. Pet-friendly rooms are located on the ground floor, with direct access from the terrace to the pine forest for walks.

Yes, subject to availability. Kurro Restaurant welcomes all guests. Whenever possible, we kindly ask you to reserve a table in advance.

Current job openings and application information can be found on our website: new.kurrospa.ee/en/career
If there are no suitable positions listed at the moment, you can submit an open application there. You will also find the relevant contact details to send your CV and application.